| Sri Lanka Insurance to open Rs.350 million collision centre |
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| Sri Lanka Insurance will open Asia's best collision centre in Colombo shortly at a cost of Rs.350 million. The Centre will have the latest equipment available in the industry to handle all type of modern vehicles. Sri Lanka Insurance has already sent some of their engineers abroad for training in several overseas plants. Director, Sri Lanka Insurance, Damien Fernando said that the repair centre will take away the entire hassle a person has to go through in getting his vehicle repaired after an accident. It would operate round the clock and will turn around the car in the shortest possible time. The damaged vehicle will be collected and delivered to the client's doorstep after the repair is completed. The client will also have the use of a replacement car during the repair. The client can monitor the progress of the repair via internet, Fernando said. In case of an accident, a qualified motor engineer will be present within the quickest possible time to asses the damage to the vehicle and approve the repair to the vehicles. This service will be available island wide, he said. |
Sri Lanka
Insurance call centres will be open 24 hours daily throughout the
year. These call centres will be manned by personnel who are able
to answer any queries on insurance policies, Fernando said. There
is no need to obtain copies of statements from the police to process
a repair claims their objective is to make the payment in the quickest
possible time. |